美国海淘 Cuisinart CPK-17 电热水壶约￥627-￥650

2018-09-24

这款电热水壶使用简单，水温提升速度快，水温温度准确，它具有直观的操作界面和保温温度选项，可方便的设定的水温。宽手柄的设计在握持这款电热水壶的时候非常便捷、舒适，在倒水过程中不会泄露里面的热水。这款电热水壶与本次点评中的其它电热水壶相比，Cuisinart CPK-17操作简单，它提供了六种水温设定功能，在手柄上可以设定不同水温（70℃、80℃、85℃、90℃和100℃），在手柄上按下需要设定的水温，再按“开始”按钮，就可以了。

来自美国亚马逊网站的买家最新点评(4)

Andrea 点评道：
2022-11-04 15:45:34
原文：What I don't like is that the screws on the inside of the lid began to rust about 2 months in. Although Cuisinart will replace it under their warranty, I have to pay for shipping both ways (you can send it any way you want, but have to send them $15 for return postage). Why should I pay $30 for a
defective product replacement? At present, I'm not inclined to pour any more money into this product. To me, Cuisinart needs to stand behind their product better. If this were 2 or 3 years in, fine, but it's not even 2 months old!!

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译文：我不喜欢这个水壶的一点是，大概两个月以后盖子内侧的螺丝开始生锈。虽然Cuisinart保证在保修期内能够进行替换，但我必须为两种方式付费（您可以以任何方式发送，但不得不支付15美元的邮费）。为什么我应该支付30美元用于更换缺陷产品？目前，我不想为该产品花更多钱。对我来说，Cuisinart需要提高产品质量。如果能用个两三年还是很好的，但它只用了2个月不到就坏了！
Amazon Customer 点评道：
2022-10-15 21:26:16
原文：BUYERS, BEWARE! CUISINART'S "LIMITED WARRANTY' MAY BE LEGAL, BUT IT'S NEAR-FRAUDULENT!I bought this kettle in September, 2015 and it failed in December, 2015. The one-year warranty is USELESS. When I called for troubleshooting, they shipped me a replacement for the base. The replacement took alm
ost a month to arrive, and was dead on arrival. It may have been defective, but most likely, the kettle was at fault. When I called to request that they replace the kettle, I discovered that (1) I'd have to ship the kettle back to them first, and (2) I'd need to enclose an extra $15 payment to cover Cuisinart's return shipping expense for the replacement unit...because the kettle only has "a limited warranty." So (counting $15, plus my own packaging and shipping cost) I'm being to told to expend at least $30 in order to get a replacement for a unit I had for three months--a unit that has never been abused or mistreated in any way.This is a PREMIUM product. It should have a PREMIUM warranty policy--just ship me the replacement, place a hold on my credit card until I return the bad one in the replacement packaging, etc. And the manufacturer pays for shipping both ways. This is common practice for other high-end products (and most Amazon returns), and I think it's inexcusable that Cuisinart takes an approach that seems DESIGNED TO AVOID having to honor their warranty.The representative was polite and professional throughout, but could not allow me to speak to her supervisor "because of the heavy call volume."She gave me the runaround; it's not her fault, she's just doing her job. Like any employee, she has to carry out her employer's policy. But Cuisinart's policy in INEXCUSABLE; it's not worth paying to replace the unit, and I'm never buying any Cuisinart product again.DO NOT BUY THIS UNIT IF YOU EVER EXPECT TO NEED SERVICE UNDER WARRANTY!!

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译文：买家请注意！ CUISINART的“有限保修期”看起来是合法的，但它其实近乎欺诈！

我于2015年9月购买了这款水壶，2015年12月水壶坏了。一年保修期毫无用处。当我打电话进行沟通的时候，他们发给我一个新的底座。更换花了将近一个月的时间，而且换上以后水壶仍然没有用。它可能有缺陷，但最有可能的是，水壶有问题。当我打电话要求他们更换水壶时，我发现（1）我必须先将水壶送回给他们；（2）我需要付额外的15美元以支付Cuisinart的退货运输费......因为水壶只有“有限保修期”。所以（15美元加上我自己的包装和运输成本）我被告知需要花费至少30美元才能获得替换我的旧水壶 - 而且这个旧水壶并没有被不正确地使用。

这是一款PREMIUM产品。它应该有一个优质的保修政策 -比如卖家寄来我的替代品，在我寄回去的商品到达卖家地址之后，我的信用卡所消费的金额上才应该被释放，等等。制造商应支付双方运费。对于其他高端产品（以及大多数亚马逊的退货），这是很常见的做法，我认为Cuisinart就是设计了这种政策来避免“必须遵守其保修”，这是不可原谅的。

客服礼貌而专业，但由于呼叫量很大，她不允许我与主管谈话。

她回避了我；这不是她的错，她只是在做她的工作。像任何员工一样，她必须执行其雇主的命令。Cuisinart的政策是不可原谅的，为了收到替换品而付钱是不值得的，我不会再购买Cuisinart的任何产品。

如果您在保修期内预期需要维修，请勿购买本产品！
John Fitzpatrick 点评道：
2022-03-20 18:41:06
原文：Purchased this product from Amazon on May the 8th 2013 and today (8/12/16) three years later it has expired. This was a great kettle for the first year of ownership we really liked it to begin with.During the first year it lost it's button decals, we though that's OK we can deal with it, it still wo
rks so we nursed it along for a while.Then in the second year now and again it started to just boil and boil without stopping, eventually it wouldn't stop boiling so we kept our eyes on it and turned it off when the water was ready.Now it just warms up a bit and beeps miserably.Time to give up with technology and get a whistling stovetop model "KitchenAid KTEN20CBPR 2.0-Quart Kettle with C Handle and Trim Band - Pyrite" this should last longer than three years and is much cheaper.

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译文：在2013年5月8日从亚马逊购入，今天是2016年8月12日，三年期满。在第一年的使用过程中，我们非常中意这款水壶。

在第一年它的按钮图示被磨掉了，我们不以为意。在我们进行一些调整以后它仍然在状况良好地运行中。

在第二年，它开始出现沸腾后不断电的情况，而且到最后它也没有停止沸腾，所以我们一直注视着它，好在水沸腾以后即时关掉它。

现在它只是水温上升一点的时候发出嘟嘟的声音。

是时候放弃这款水壶，并购买一个炉面的“KitchenAid KTEN20CBPR 2.0-Quart Kettle with C Handle and Trim Band - Pyrite”水壶了。这应该能用三年以上，而且价格也更便宜。
Eren 点评道：
2022-04-21 20:51:11
原文：It has been working great since day 1. Though after relatively few months, the writing on the buttons is rubbing off. Hopefully, one day when they are all blank, I'll remember what button does what. See the picture I took.
译文：从第一天使用到现在，效果一直很棒。尽管没几个月按钮上的字迹就脱落了。但还好就算它们有一天全部掉光变得黑漆漆的，我也还是记得每个按钮的功能。如图所示。