hing with the V8, and while the difference wasn’t as extreme, the V8 still improves on the V6.

Firstly, this is great cordless vacuum keyword, cordless. It can run for 40 minutes on a single charge. That goes down to 25 with the motorized tool, and down to 7 minutes on “max mode.” The canister can also hold a good amount of dirt, and has a new mechanism that scrapes the sides of the bin when being emptied. With a single charge, I can vacuum the hardwood floors in my one bedroom apartment in addition to my two 5x7 area rugs. I wish that the battery lasted longer, or even better, there was an option where the vacuum could be used while plugged in. If you live in a larger apartment or house, you’re probably better off with an upright vacuum.

The new soft roller cleaner head works well for hardwood floors, but on corners, I find myself having to go back with the crevice tool to finish the job. I use the direct drive cleaner head for low pile carpets, but the mini motorized tool works better for shag rugs (and car floor mats/upholstery). While I love all of the accessories, I hate that the provided mount only provides room to hang two of the attachments. I would prefer if an additional mount was available for purchase.

In comparing to my V6, when cleaning hardwood floors/tile, the difference between the V6 and V8 is negligible. The difference in cleaning is clear when cleaning carpet, especially thicker pile rugs. Aside from having the latest model, the V8 doesn't really warrant an upgrade from the V6.

首先，这是无绳真空关键词，无绳。一次充电可以运行40分钟。使用电动工具下降到25分钟，并且可以在“最大模式”下降至7分钟。罐也可以容纳大量的污垢，并且有一种新的机构，当被清空时会刮住垃圾桶的两侧。单独收费，除了我的两个5x7地毯之外，我可以在我的一间卧室的公寓里吸收硬木地板。我希望电池持续时间更长，甚至更好，有一个选项，真空可以在插入时使用。如果你住在一个更大的公寓或房子，你可能更喜欢直立的真空。

新的软辊清洁头适用于硬木地板，但在拐角处，我发现自己不得不使用缝隙工具返回，以完成工作。我使用直接驱动清洁器头低绒地毯，但迷你电动工具沙发地毯区域更好用（和汽车地板垫/室内装饰）。虽然我喜欢所有的配件，我讨厌提供的挂载只提供了挂起两个附件的空间。如果有一个额外的座位可供购买，我更愿意购买。

与V6相比，当清洁硬木地板/瓷砖时，V6和V8之间的差异可以忽略不计。清洁地毯时，清洁方面的区别很明显，特别是较厚的地毯。除了最新的型号外，V8并不是很需要从V6升级。

e to return it -- you have to hold it a certain way because you have to hold the power button in. By the time I was finished, the skin on the knuckle at the base of my thumb was worn off from being rubbed on the handle above the switch where there is a little plastic "seam". I had to lay it on the floor to take the picture but it gives you an idea of what I mean. I haven't seen anyone else complaining of this. I'm in my 70's so maybe my skin is just more frail. It breaks my heart to have to return it because I loved it otherwise. I would have given it more stars except for this problem.

airly pleased with its operation until very soon the hard floor cleaner attachment stopped working properly. It was clogging frequently and easily and after inspection it became clear that the flexible purple hose that routes dust into the vacuum was crimped during the manufacturing process. This crimp was causing dust to snag and was severe enough that reseating the hose was not possible.

In November I began the process of trying to replace the part thinking a simple call would take care of things, but was stymied on a few occasions by hold times above 30 minutes, and it wasn’t until December 17 when I finally had the time to 'wait it out' and speak to a representative. After he apparently pulled a demo unit out to see what I was talking about (I offered to email photos) and tried to convince me that the crimp obstructing nearly 50% of the hose diameter was part of the design, he created an order for a part and informed me that in 5-8 business days my problem would be solved. Great!

So I waited and waited and decided to call today (Jan 3) to check the status of the order. After more than 50 minutes, I reached a representative who then had to place me on a further hold to tell me that parts were not available for the vacuum since it was so new, and that in order to replace the part, I would have to replace the entire vacuum. The call lasted an hour and seven minutes.

I was told without any humor that replacing the part cannot be completed without my FIRST going to a UPS store with the vacuum and its attachments, receiving a tracking number, and then CALLING customer service back. CALLING! After protesting, the representative gave me her personal company email and said I could email the tracking information when I had it (the only bright point of this ordeal) and that it would take a further 7-10 business days to receive a replacement.

So:

1. Why if no parts were available was I forced to jump through hoops a second time, and why do I have to send the entire unit back? If all of the relevant parts are already boxed up with vacuums why can’t Dyson send ME everything so I’m not without service for weeks? At a minimum why can’t Dyson send me a label and schedule a pickup so I don’t have to haul everything to a UPS store?

2. Why can’t they get a call back system for the phone service? Even glacially slow-to-adopt USPS allows callers to opt out of physical hold times and receive a phone call back in the order they were received. Even an estimate of wait time would be something. I have now spent about two hours holding with Dyson.

I have to say that I am stubbornly seeing this through because I am pleased with the vacuum itself, but I will NEVER pay a premium for another Dyson product when the service stops when the transaction clears. It has been made very evident to me that the problem is on me to solve, when Dyson is supposed to be the company that solves problems.

Will update if I ever get a part.

Update 1/4/17

UPS Store had no record of reference number. Had to call Dyson again. Only 34 minutes this time. Told me I went to "wrong" UPS store. Wasn't told which UPS store in a nationally-linked chain would have reference number.

我在9月下旬从亚马逊购买了一台V8绝对真空吸尘器，并且非常高兴，但是硬地面清洁器附件很快就会停止工作。经常容易地堵塞，在检查后，制造过程中将灰尘导入真空中的柔性紫色软管变得清楚。这种卷曲导致灰尘堵塞，并且很严重，导致软管不可能正常使用。

11月份，我开始尝试更换部分，认为一个简单的客服电话会就可以解决好事情，但在30分钟以上的咨询时间使得我不得不放弃咨询了几次，直到12月17日，当我终于有时间空出来并与客服交谈。在他演示完一个模型以后，看到我在说什么（我提供给电子邮件照片），并试图说服我，卷曲阻塞近50％的软管直径是设计的一部分，他创建了一个订单告诉我，在5-8个工作日内，我的问题将得到解决。很好！

所以我等了，决定今天（一月三号）打电话来检查订单的状态。超过五十分钟后，我联系到了一位客服，然后不得不让我进一步的等待，告诉我，零件是不可用于真空，因为它是如此新，而为了更换部分，我将不得不更换整个真空。电话持续了一个小时七分钟。

我被没有任何幽默的告知，如果没有我的FIRST去真空及其附件的UPS商店，接收一个跟踪号码，然后再打给客户服务，不能完成更换部件。 CALLING！抗议后，该代表给了我个人公司的电子邮件，并表示我可以通过电子邮件发送跟踪信息（这是唯一的亮点），而且需要7-10个工作日才能收到更换。

所以：

为什么如果没有零件可用，我第二次被迫接收，为什么要把整个装置一起更换？如果所有的相关部件都已经装满了真空，为什么戴森不能送我一切，所以我没有被持续服务几个星期？至少为什么戴森不能给我发一个标签，并安排一个皮卡，所以我不必把所有的东西都拿到UPS商店？

为什么他们不能得到一个电话服务的回拨系统？即使冰冷的采用USPS，呼叫者也可以选择停用物理保留时间，并按照收到的顺序接收电话。即使是等待时间的估计也是会有的。现在我等待花了大约两个小时的时间。

我不得不说，我固执地看到这一点，因为我对真空本身感到满意，但当交易清算时，服务停止时，我将永远不会购买另一个同款产品了。对于我来说，当我们解决问题时，Dyson应该是解决问题的公司，这已经非常明显了。

如果我得到一部分，会更新

更新1/4/17

UPS Store没有参考号记录。不得不再次打电话给戴森。这次只有34分钟。告诉我，我去了“错误”的UPS商店。没有告诉哪个UPS在全国连锁的连锁店中会有参考号码。

with the V6 so I kept waiting for the battery to exhaust it's charge but it kept going. I was able to sweep at least three times more than the V6. We have a long haired German Shepard and had to empty the V8 three times. The way you empty the V8 sweeper is much better than the V6.

If I was going to make a purchase for the first time and was debating between a V6 and a V8, I would definitely go with the V8.

Probably because of the hepa filter, the V8 is significantly quieter than the V6.

如果我是第一次购买，在V6和V8之间进行辩论，我一定选择V8的。

可能因为过滤器的因素，V8使用起来比V6明显更安静一些。