美国海淘 BRAUN 博朗 7-790cc-4 电动剃须刀约￥1239

2019-08-30

上代旗舰型号，精确贴面，舒适剃须体验，通用电压。 790cc是博朗的旗舰型号剃须刀，三刀头可四向全方位浮动，贴面感应定位精准，每分钟10000次震动剃须，专利ActiveLift技术随着手部自然的上下线性运动，捕捉并修剪紧贴皮肤的须发，毫发不留─征服难剃部位，专利动量梳，三级剃须系统，精准舒滑刀片，全新OptiFoilTM网膜，超感几何网膜，长须修剪器，Clean&Renew System自动清洁充电底座，5分钟快速充电，全身水洗，带旅行盒，100-240V世界通用电压，产地德国。

来自美国亚马逊网站的买家最新点评(4)

EddieG8R 点评道：
2022-12-07 18:06:44
原文：I absolutely love this shaver. It is the best I have ever used and I have been using electric razors since 1991. Been using Norelco all that time, but when I tried this razor, it gave me the closest smoothest shave I have experienced ever. I would highly recommend it to anyone. The reason I trie
d the Braun was that I have become increasingly dissatisfied with the Norelco brand. The shaves are not as close or as comfortable as the Braun. Also, in my opinion Norelco has slipped greatly in quality, and customer satisfaction concerns.

显示更多>>
译文：我非常喜欢这款剃须刀。这是我使用过的最好的剃须刀，自1991年以后，我一直都在使用电动剃须刀。一直使用Norelco的，但是当我尝试这种剃须刀时，它给了我有史以来最光滑的剃须。我会强烈推荐它给任何人。我尝试BRAUN的原因是我对Norelco品牌越来越不满意了。剃须刀不像BRAUN靠的那么近或者让人觉得不舒服。另外，在我看来，Norelco在质量和客户满意度方面下滑也很大。
Jason P 点评道：
2022-08-17 05:04:21
原文：My one star rating has to do with Braun customer support. I bought this razor and I was very impressed with the quality of the product as well as the shave it provided. After 3 months of using the razor, I noticed that the battery started to leak. I contacted customer support and I provided a pic
ture of where the battery was leaking (where the charger plugs in). I requested a replacement razor since this was clearly a manufacturer defect. The response was that they can't simply replace my razor and instead, I must send the razor to their service center where it will take 15 business days so that they can fix and send it back. I was quite disappointed to find out that Braun didn't supply a prepaid shipping label, so I had to pay to ship my razor to a Braun service center when I only had it for 3 months.My razor was delivered to the service center on 11/6/15. It is now 12/10/15 and I still don't have my razor. I've contacted Braun customer support multiple times to try and get an update. Braun is unable to locate my razor and they are having issues communicating with their service center. So far, they are refusing to send me a replacement.What's so disappointing is the fact that I really enjoyed the razor, but at this point, I'll never buy another Braun product again since I know they won't provide adequate support.

显示更多>>

译文：我给的一星评价与Braun的客户支持服务有关。我买了这种剃须刀，我对产品的质量以及它给我的胡须印象深刻。使用剃须刀3个月后，我注意到电池开始泄漏了。我联系了售后，并告诉了他们电池漏电的地方（充电器插入的地方）。我要求更换剃须刀，因为这显然是制造商的缺陷。他们的答复是，他们不能简单地更换我的剃须刀，而是我必须把剃须刀送到他们的服务中心，在那里需要15个工作日，以便他们能够修复并发回厂家。当我发现Braun没有提供预付运输标签时，我感到非常失望，所以在我用了它3个月之后，我必须付钱把剃刀送回到Braun服务中心。

我的剃须刀在2015年6月11日送到服务中心去了。现在是2015年10月12日了，我还没有得到剃须刀。我已多次联系Braun客户支持以尝试获取更新。BRAUN没有找到我的剃须刀，他们有问题直接与他们的服务中心沟通。但是到目前为止，他们还是拒绝给我一个替换品。

.我真的很喜欢这个剃刀，但是它真的很令人失望，在这一点上，我再也不会再买一件BRAUN的产品了，因为我知道他们不会提供足够的客户支持。
E. Sund 点评道：
2022-12-05 10:19:34
原文：I don't know what has happened at Braun and the production of these replacement foils, but I've had a horrible time with the last 4 purchased. Over the last couple of years they don't seem to last as long. Packaging states that you should replace these every 18 months. WHAT!! I can't go more tha
n 5 months without having to replace them. It just wears down so quickly compared to when I purchased these from over 2 or 3 years ago. I shave in the morning and at night, so there is not much stubble. I don't have thick facial hair and I'm a small person with a small face - so it doesn't take long.The last one I purchased here on Amazon - after 3 months the foil cutter part separated from the razor as you can see in the attacked picture. I then called Customer Support with Braun and they offered to send me a NEW replacement. It took over 2 months to get it as the first one was sent to the WRONG address as the customer support person typed in the INCORRECT address. Then they want to send my replacement for my replacement that I didn't receive through certified mail and I had to sign for it. So, 2 months later I get the new one. Then I open the package andGUESS WHAT - it's broken - see the picture below that has the plastic side of the razor (fresh out of package) is broken off!!!Here's what I don't get. They now package these in a cardboard backed packaging that offers NO PROTECTION to these foil cutters. The previous ones you used to get were in the strong plastic packaging that protected and secured the foil cutter so it couldn't get smashed or easily stolen.I am still unsure what to do with Braun replacements as I ended up finding ANOTHER one at a local Walmart as I didn't want to deal with the horrible customer experience that Braun now seems to have.I'm not sure when it comes to replace my current Braun Razor if I would even consider a Braun. The lack of recognizing the failure of their foil cutters is the quality control problem they need to rectify quickly and before they continue to loose customers!!

显示更多>>

译文：我不知道Braun发生了什么，也没有生产这些替代箔片，但是我买了最后4件产品的时候还是挺可怕的。在过去的几年中，它们似乎并不能用太久。包装上说明你应该每18个月就更换一次。什么！！我根本没有超过5个月而不必更换它们。与2年前或3年前购买这些产品相比，它的磨损速度如此之快。我早上和晚上刮胡子，所以没有多少胡茬。我没有厚厚的面部毛发，而且我是一个小脸的小个子，所以不需要很长时间。
我在亚马逊购买的最后一款 - 在3个月之后，箔片切割器部分与剃刀分开，就像您在图片中看到的那样。然后我联系了Braun的客户支持，他们提出给我一个新的替代品。由于客户支持人员输入了错误的地址，第一个寄到了错误的地址，花了两个多月的时间。然后，他们希望发送我的替换件，我没有收到通过认证的邮件，我只好签了。所以，2个月后，我得到了新的。
然后我打开了包裹，猜猜发生了什么 - 它坏了 - 看下面的图片，剃须刀的塑料面（崭新的包装）被打破了！
这是我没有想到的。他们现在将这些包装在纸板背面的包装中，对这些铝箔切割面没有提供什么保护。以前你用过的塑料包装是采用强力的塑料包装，保护和固定铝箔切割器，使其不会被砸碎或被偷。
我还不确定该怎么用Braun的替代品，因为我最终在当地的一个沃尔玛找到了另一个，因为我不想处理Braun现在看来可怕的客户体验。

我不知道什么时候会换成我现在的BRAUN剃刀，如果我会考虑的话。没有认识到他们的铝箔刀具的故障是质量控制问题，他们需要迅速改善，并继续流失客户之前！
Mark 点评道：
2022-07-25 22:01:50
原文：I purchased the Braun 790cc several years ago. I could not have been more satisfied. The shaving head lasted maybe 9 or 10 months before I had to replace it and I was actually ok with that. The replacement heads were between $35 and $45. Not an unreasonable cost but they now only last about 4 months
. Now I can't even find the replacement head for less than $100 and am actually lucky to find one at all. Braun used to have a stellar reputation, especially their razors, but unfortunately is now suffering with quality and supply issues. I would not recommend Braun until these issues are addressed. A real shame I might add.

显示更多>>
译文：几年前我购买了博朗的790cc款。我已经不能更满意了。剃须头可能需要9或10个月才能更换，而且我觉得确实可以。替换头价位在$ 35和$ 45之间。并不是一个不合理的成本，但他们现在只能用4个月左右。现在我甚至找不到少于100美元的替换头了，我真的很幸运找到这一个。博朗曾经拥有一流的声誉，尤其是他们的剃刀，但不幸的是，现在正在遇上质量和供应问题。在这些问题得到解决之前，我不会推荐BRAUN给你。买了这个我真的觉得比较耻辱。